Jose Casal

How Well Does Your System Flow?

When working with a flow-based Kanban system there are a few statements that I would suggest most teams should bear in mind. One of my Kanban class attendees labelled these as “Jose’s Rules for Flow” Whilst I wouldn’t go so far as to say these are hard and fast rules, they are some suggestions for …

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Business Efficiency? Watch the Ball, not the Player

In football, the team that wins is the one that gets the ball in the other team’s goal most times. Not the one that runs the most. What matters most is what is happening to the ball. So, we need to watch the ball, not the player. Business is no different. In Knowledge Work what …

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