Jennifer Steelman

Agile Coach, Kanban Trainer, ICAgile Authorized Instructor for ICP-ACC and ICP-ATF, Agile KC Meetup co-organizer

The Benefits of Defining your Service Level Expectation

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“In Kanban, how do you determine what size of work item you should pull in?”  This was recently asked in one of my Kanban classes.  Often, this type of question comes from someone familiar with the Scrum framework who is trying to understand how to break work items down in Kanban. As part of the […]

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Kanban for Shared Services Teams – Using data to deliver predictably

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Many organizations have departments within IT where teams or individuals are specialized to do work to support product teams. These teams are often considered shared services, with team members having specific skill sets or working in an area which has traditionally been maintained by a small team. These teams often have their own initiatives to

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